Growth Without Chaos
I help growth-stage organizations trade founder-led chaos for systems that scale, without losing the culture or the people.
- $10Mrevenue managed
- 100+people scaled, startup to enterprise
- 41%profit margins maintained
- 10+ yrsbuilding systems that scale
Receipts, not rhetoric.
Tiffany started in social work, not spreadsheets. Doing case management in Philadelphia and working with Ikamva Labantu in Cape Town, she saw the same truth on two continents: the people doing the work are genuine, and they are aligned with the people they serve. What fails them is political neglect, power spent asserting itself instead of completing the task at hand.
Edtech was not a pivot away from that. She graduated in 2012 into a market where a social work salary could not cover rent and loans, and a friend recruited her to an edtech company building a reputable MSW program. She stayed because the promise was real: quality education for anyone, anywhere. At 2U she learned the craft of operations at scale. Across the industry she also learned its shadow: how money and growth pressure distort a mission, and how leadership can come to treat company image as more sacred than the people the mission claims to serve. That is not professionalism. It is politics wearing its costume, and it is very often the real root of growth problems.
At Noodle Partners she put the craft to work: growing a team from 3 to 100+ while holding 90% retention and 41% profit margins, running operations, building L&D programs, and leading student marketing and sales along the way. The numbers proved that systems built around people hold up under scale. The industry proved something else: that no company is immune to putting image before people. Her research on corporate accountability asks the obvious next question: why not measure every company on exactly that?
She co-founded TMR System to do that work at scale: helping organizations build governance and operational infrastructure before the cracks become crises.
The throughline: systems fail people when power matters more than the work. The fix is systems, not heroics. And the systems only stick when the people who use them helped build them.
Why This Work Matters
People leave chaos, not companies
Retention problems are usually operations problems wearing a culture costume. Fix the system and the people stay.
Scale is a design problem
What works at 3 people fails at 30 and burns down at 100. Growing well means redesigning on purpose, before the break.
Accountability can be measured
We score governments on how they treat people. Companies deserve the same scrutiny, with research-backed methods.
Three ways to work together
A 4–6 week deep dive into how your organization actually runs: workflows, tools, roles, and the gaps between them.
- Interviews and process mapping across teams
- Findings ranked by impact and effort
- Deliverable: a prioritized roadmap you can execute with or without me
Tiered pricing available for seed and pre-seed companies and nonprofits.
Half day or full day, virtual or on-site. Built for the moment your team knows something has to change but cannot agree on what.
- Facilitated working session, not a lecture
- Your real problems on the table, not case studies
- Team leaves with decisions made and owners assigned
Tiered pricing available for seed and pre-seed companies and nonprofits.
A 2–3 day intensive for one high-stakes operational problem: a broken process, a team restructure, a system that will not survive the next growth phase.
- Diagnose, design, and pressure-test in the same week
- Working sessions with the people closest to the problem
- You end the sprint with a plan in motion, not a memo
Tiered pricing available for seed and pre-seed companies and nonprofits.
Want to Build Something Different?
If your problem does not fit a package, good. The interesting ones never do. Tell me what you are trying to build and we will scope it together.
Book an intro callSelected work
Challenge
At Noodle Partners, a fast-growing services organization needed to go from a 3-person team to enterprise scale without burning out its people or its margins.
Solution
Built the operational backbone as the team grew: hiring and onboarding systems, delivery processes, and the L&D infrastructure to keep quality consistent at every size.
Outcome
Scaled to 100+ people while maintaining 90% retention and 41% profit margins, managing $10M in revenue.
Challenge
We have rigorous, research-backed methods for scoring how governments treat people. For corporations, we mostly have PR.
Solution
Developed the GBPE governance framework: measuring corporate accountability the way we measure governments, with transparent criteria and comparable scores.
Outcome
Initial assessments put hard numbers on the gap: Meta scored 1.8/10 and Palantir 2.5/10. The framework is now expanding to more companies and sectors.
Challenge
A nonprofit tech education organization needed to drive course enrollment across four technical tracks. The product was free, so the barriers were awareness, motivation, and application completion across a distributed student population at six university partners.
Solution
Designed and executed a 3-month, multi-channel program with full ownership of strategy, copy, design, and build: 12-email lifecycle sequence, 12 SMS touches, 5 blog articles as campaign content, 6 university-specific landing pages, event registration funnels, and a unified UTM attribution framework from first touch through application completion.
Results
Built and managed in HubSpot end-to-end. The campaign architecture reflects the same methodology that drove 15% YoY KPI improvement in a prior lifecycle marketing operations audit.
Challenge
US tech companies operating globally face a compliance blind spot: the US hasn’t ratified core international human rights treaties that 173 other countries have adopted. That gap exposes businesses to billion-dollar regulatory fines, lost enterprise contracts, and talent exodus.
Solution
Designed a comprehensive executive course bridging international human rights standards with operational implementation, positioning leadership to voluntarily adopt standards aligned with their business model and legal obligations.
Outcome
Organizations completing the training learn to implement human rights infrastructure as operations work: wage alignment, supply chain mapping, grievance mechanisms, third-party verification.
Challenge
Over half of college graduates end up working in positions that don’t require their degrees. Students lack transparent, accessible information about this risk and strategies to minimize it.
Solution
Created an 8-12 minute teaser course for Gen Z learners combining peer-reviewed research and federal labor statistics with visual-heavy, mobile-first delivery across seven strategic sections.
Design approach
Evidence-based e-learning: interactive elements, real-world examples, knowledge checks, and a conversational voice that speaks directly to learner concerns.
Challenge
The same underemployment risk applies to Spanish-speaking students who lack accessible, localized information about labor market realities and strategies to navigate them.
Solution
Professional Spanish localization of the underemployment course, maintaining the conversational narrative voice and mobile-first design while adapting for Spanish-speaking contexts.
Concept
The United Nations, the Sustainable Development Goals, and disability justice are complex policy topics that most people encounter as jargon. This comic uses familiar characters and visual storytelling to make those concepts accessible to a general audience in under five minutes.
What it demonstrates
The ability to take dense governance and policy content and translate it into something people will actually read. Created in Canva with AI-assisted scripting, the comic bridges instructional design, international relations knowledge, and creative content production in a format designed for shareability.
Challenge
An Account Management team had inconsistent performance and no frameworks for consistently outstanding execution.
Solution
Built an introductory curriculum followed by intensive group and individual practice with one-on-one coaching. Created replicable frameworks for skill development and accountability.
Outcome
Improved team consistency, measurable performance gains, and leaders equipped to continue development independently.
Academic research (Webster University)
Graduate thesis exploring international NGO operations and systems thinking. Partnership between Webster University and Regent’s University London investigating how organizations improve operational effectiveness while maintaining mission.
DoulaTech investor pitch
Developed a business concept for a hybrid platform addressing market gaps in the caregiving/doula ecosystem. Competed at 2nd Annual NorthSTARtup Pitch Competition in Bemidji under mentorship of Dr. Kimberly Douglass.
Where this work is going
Corporate Accountability & Governance
Expanding GBPE so investors, employees, and the public can compare companies on how they actually govern themselves.
Human Rights & Compliance
Helping organizations treat human rights obligations as operating requirements, with systems that hold up under scrutiny.
AI & Human-Centered Operations
Adopting AI where it removes drudgery and keeping humans where judgment matters. The order of those two is the whole point.
- GBPE expansion: more companies, more sectors, public scorecards.
- Academic research: publishing the methodology so others can test it, use it, and improve it.
- Governance consulting: helping companies fix what the scores reveal.
Stay updated: new research, scorecards, and writing land first at workdignified.org. Subscribe there.
Start the conversation
The fastest route is a 30-minute intro call. No pitch deck, no pressure, just your situation and whether I can help.
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